Shipping policy

Shipping & Delivery Information

This page sets out the shipping arrangements for orders placed with our store.

1. Order Preparation

We generally prepare orders within 1–3 business days. Shipping operations are paused on weekends and public holidays.

Periods of unusually high demand may cause a short delay in processing or delivery.

Your shipping price will be calculated and shown on the checkout page.

Standard service: 7–15 business days estimated transit time.

Express service: 3–7 business days estimated transit time, if offered for your order.

International customs checks and local postal delays are outside the normal delivery schedule and may cause exceptions.

A dispatch confirmation email containing your tracking number will be sent after shipment.

The tracking number can require 24–48 hours to show updates or become active.

Any customs duty, tax, or other fee assessed in connection with delivery is payable by the customer. The store is not responsible for these charges.

If your parcel or item arrives damaged, notify us promptly to start a claim.

Retain the product and its packaging while the claim is being handled.

Shipments originate at our warehouse in the United States and are handled for international delivery by JSD International Logistics.

We ship internationally worldwide. If checkout does not list your country, please contact us for further information.

Questions about shipping can be sent to:

Email: PaatSumual@gmail.com